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Customer reviews of Ian Farrell Motor Co

At Ian Farrell Motor Co we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Ian Farrell Motor Co

Ian Farrell Motor Co

Based on 40 customer reviews

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  • 5

    Family run business that I’d defiantly recommend.

    By Nike W on 16 June 2019 | Verified purchase

    I went to Ian Farrell’s motor company because of a recommendation from a member of my own family. Recommendation are important because it gives you confidence in who your are buying from and I know that they are trustworthy. From the moment I walked in I was welcomed and told that if I had any questions then just to let them know. I was left to my own devices to look at the different vehicles and there was no pressure to buy or to even look at certain cars which I thought was nice as sometimes you get pushy salesmen/women. I instantly felt comfortable here and that I wasn’t just a quick sale. The process of buying was quick and simple, everything was ready in place when I went to collect my car. Just a genuine family run business who have been established a long time and I would defiantly recommend them.

  • 5

    Wouldn't go anywhere else but Ian Farrell's Motor

    By Miriam A on 29 May 2019 | Verified purchase

    Ian Farrels have provided me exceptional services over the years, so much so I have just purchased my 3rd vehicle from them. Both Stuart and Neil are courteous and professional to deal with catering for all my needs when purchasing a car. Neil has always provided exceptional customer service and I have always been satisfied. Stuart is friendly, caring and isn't your typical pushy salesman which I appreciate tremendously. The cars I have purchased here over the years have been great quality well maintained and brilliant value for money which is why I have always returned. My most recent car is lovely so far so good. Never have I been disappointed with Ian Farrell Motors, any queries and concerns have always been taken car of without hesitation. What can I say 5* is well deserving and I truly recommend this place for great cars and a wonderful service too which is very hard to come by these days 👍🏼

  • 5

    Pleasant and straightforward, pleased with vehicle

    By John M on 21 May 2019 | Verified purchase

    Pleasant. Location is good, easy to view cars in undercover environment. No pressure from Stuart, he let me look around vehicle and answered questions. Highlighted features making process easy and efficient. He kept me informed of progress servicing the car, agreed collection, all went smoothly. Car was prepared to good standard including warranty. Car is excellent example. Very pleased overall.

    Reply from Ian Farrell Motor Co on 22/05/19

    Hi John, Thank you for such a kind review, we are pleased you had such a good overall experience.

  • 5

    Friendly staff and very helpfull.

    By Adam W on 14 May 2019 | Verified purchase

    I'm very pleased with my car and was very impressed with the friendly staff and a really easy handover. I would recommend this car dealership to friends.

    Reply from Ian Farrell Motor Co on 22/05/19

    Thanks for review and recommendation Adam.

  • 5

    Great service

    By Danielle L on 22 March 2019 | Verified purchase

    Helpful and considerate as I was travelling a couple of hours to collect the car.

    Reply from Ian Farrell Motor Co on 22/05/19

    Thanks for review and travelling a distance to buy your new car.

  • 5


    By Jennifer C on 19 March 2019 | Verified purchase

    Staff at Ian Farrell couldn’t have done more for us.. Superb customer services.. Thank you

    Reply from Ian Farrell Motor Co on 22/05/19

    Much appreciated, thank you.

  • 5

    Awesome experience

    By Aaron S on 12 March 2019 | Verified purchase

    Very friendly and helpful family business, with No pressure or pushing like most car sales men absolute breath of fresh air, Sold me a ford focus, love it. 5 star rating company I won’t go anywhere else in future Massive thank you

    Reply from Ian Farrell Motor Co on 22/05/19

    Great review Aaron, glad your happy with your Focus.

  • 5

    Excellent !

    By Alan T on 12 March 2019 | Verified purchase

    We have purchased 2 cars from Ian Farrell Motor Co and have had excellent service and communication. Can't praise them highly enough.

    Reply from Ian Farrell Motor Co on 22/05/19

    Many thanks Alan glad we could help again.

  • 5

    Great experience

    By Oliver T on 11 March 2019 | Verified purchase

    Friendly staff and very helpful. Care after purchase too, received a follow up call to see how the car was going and feel confident with the 3 month warranty period that anything does happen i can ring up no problem. Would definitely recommend, great experience overall !

    Reply from Ian Farrell Motor Co on 22/05/19

    Hi Oliver thank you for taking the time to leave us a review.

  • 5

    First class service

    By Paul K on 30 January 2019 | Verified purchase

    A very professional outfit, from start to finish. The customer service was exceptional I will be recommending others to buy from Ian farrell

    Reply from Ian Farrell Motor Co on 22/05/19

    Thanks Paul glad we could help.

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