Ian Farrell Motor Co
Customer reviews of Ian Farrell Motor Co
At Ian Farrell Motor Co we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Ian Farrell Motor Co
Based on 54 customer reviews
Friendly, professional service
By David K on 11 March 2017 | Verified purchase
Ian farrell motor Co is a great place to buy a car, there's no high pressure sales, the staff are friendly and helpful and make you feel welcome and at ease, I had a bit of trim missing from the car I bought I told Neil about it and it was ordered for me no questions, and delivered to my home really nice touch, I would recommend anyone too buy a car from them
Volvo from Ian Farrell moters
By James O on 17 November 2018 | Purchase not verified
Recently got our third car from company lovely Volvo well pleased and steward is a top man
By Emma B on 14 November 2018 | Purchase not verified
Absolutely fantastic service. Went to see a car we had seen on autotrader, it was absolutely spotless on arrival, felt bad asking to test it as y was right at the back in the corner but it was no trouble. Sale service was brilliant felt well looked after throughout. Car was mot’s serviced and ready to go within 2 working days! Found a flat battery a week later but no trouble for them at all they came out and picked up the car and were back with a new battery within an hour I was very impressed. Overall would definitely recommend them to anyone and will buy from them again. Very honest and reliable car salesmen
By Jan G on 20 September 2017 | Purchase not verified
I bought a Suzuki Jimny from this company for nearly 6 thousand pounds. I had the car 4 days and the engine light came on. Took the car back and the cylinder head gasket had broken. This is a serious issue. The part was sent off to be fixed but was beyond repair. A new gasket had to be fitted. I received the car back had it one day and the engine light came on again. I took the car back and was told it was a sensor problem. Turned out needed a new part. A mechanic came to my home at my request to fit the new part. A few days later YEP you guessed it the engine light came on. Took it back and was told there was another problem and it needed a new part. At this point I had lost confidence in driving the vehicle. I asked for my money back or a car to the equivalent value. They refused to give my the money back. I picked out 2 other cars I wanted but was told they were for relatives. So why were they for sale? And still are? One very unhappy customer. Stay away!