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Testimonials

At Ian Farrell Motor Co we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

  • Great value cars all in excellent condition, was spoilt for choice. Welcoming sales staff ready to answer any questions but not intrusive or pushy. Good aftercare, not the usual we have your money and therefore are no longer interested. Extremely happy with my purchase and when it's time to upgrade I will definitely make Ian Farrell car sales my first stop. Would happily recommend to anyone

    Julie H 24.11.2018

  • Dealt with Stuart, most genuine guy, straight forward and happy to help. We bought a VW Golf, slightly over our budget but we enjoy every penny spent. The guys kept the car for us 2 weeks in Birmingham until a weekend we were free to come up from London to pick it up. Car was ready on time, punctual communication and professional service from start to finish. In fact, asked Stuart to find me a 7 seater I am after and will happily do more business with them.

    Yori Arami 13.11.2018

  • Good service, friendly, not pushy. Car was serviced and valeted ready for collection and 3 month warranty included which was reassuring. Would highly recommend.

    Melanie M 11.11.2018

  • Ian Farrells is a long established garage in Birmingham and was my first choice when I wanted to purchase a new car. The service I received was as friendly as it was professional and the whole experience was smooth, fast and easy. Everything I wanted when wanting to buy a car quickly. Perfect service, would definitely recommend.

    Stephanie B 02.11.2018

  • A very clean and well presented car sales and garage. Friendly and helpful staff.

    Robert Hughes 30.10.2018

  • Very pleased with my overall experience right from start to finish. Saw a great car on a Sunday afternoon, they were more than happy for me to take it for a test drive and came back and had a great chat and agreed a deal in principal that involved them doing a couple of little bits of work to the car. True to their word everything got done and was ready for me a couple of days later. Right from the start there was a very friendly, welcoming and most importantly trusting environment. No hard sell, pressure or nit picking. Clearly a company that values their customers and the cars they sell. Very happy

    Daniel Summerfield 09.10.2018

  • When I go to get my car fixed or tested i want to trust the garage and the people i go to. At Ian Farrel I get just that. Regardless of how much or how long it takes if this garage says i need it then that is assurance and confidence enough for me. Ian Farrel Motors has looked after my cars for over a decade now and have often talked me out of needless or overly expensive repairs. If you do not need it then will tell you, if they can find a better or sometimes cheaper way they will tell you. There is no way a garage like this would still be in business today unless customers were willing to come back and return. That reason alone is why i fully reccomend them.

    Chris Lewis 08.10.2018

  • Third car from this company.Would most definitely recommend Ian Farrell Car company.  Would not think about going anywhere else to purchase a car plus it is Always a pleasure to see Stuart who is very warm and welcoming...Scott

    Scott Z.A 13.07.2018

  • I bought a 60k Skoda Superb from Ian Farrell Motor Co. Before I bought it I had a mechanic check it over and he thought it was a good buy. It was described by the mechanic as a good, honest car. After buying it I noticed some noise from one of the wheel bearings at high speed but before I could get it back to them the cam chain jumped a tooth or two. Disaster - but not one that could have been foreseen. I called the garage. Their response was excellent. They picked up the car (100 miles away), replaced the cam chain and the wheel bearing. They also decided that one of the front discs wasn't quite right so replaced both discs and pads without even being asked. This was a very expensive repair and they just did it - no arguments. When I thanked them for the work, they apologized for the inconvenience! We all know the potential problems of buying second hand but if you're worried about it, buy from these guys. They operate the way you want a second hand dealership to work. Recommended

    Ian Elsey 07.06.2018

  • Recently brought a car and the transaction was very quick and efficient. Would highly recommend Ian Farrell motor co. After buying 2 cars, I will visit the company again in the future when purchasing another

    Jay Daniels 21.04.2018

  • Stuart is very helpful and friendly! My 3rd car off these now. Any issues they get you in and sorted asap! 5*

    Tom Kelly 25.03.2018

  • Every car I have ever owned has come from Ian Farrell Motor Company. Trusting, knowledgable and always friendly service. Have mot and services done here too! Never had a bad experience. Have always made buying a car smooth sailing and the guys have always gone above and beyond with car services.

    Hollie Tighe 19.03.2018

  • Very friendly and professional staff with a wide range or cars available. Staff were very welcoming and knowledgeable. I would defiantly recommend this company in future! Very pleased with my experience!

    Erin Carrabin 10.03.2018

  • Came back after many years to buy another car from Ian Farrell motors as have always had good reliable service in the past. This time they surpassed my expectations. Sold us a very decent car at a very realistic price and turn around from purchase to delivery was just amazing. Nothing was too much trouble. Stuart was very accommodating and just did everything needed to sort us out. Very pleased. Very pleased indeed.

    Donna Sirrell 09.03.2018

  • I bought a Kia ProCeed in January. Stuart is brilliant, look after you well. The car is lovely. Came with 12month MOT.

    Rebeka Sari 03.02.2018

  • Excellent service. Very helpful staff and very pleased with the car

    David Tipping 03.02.2018

  • The service at Ian Farrell Motor Co was excellent, they were happy to hold the car I wanted to view until I was able to get to the garage. The car was exactly as advertised and the dealer was able to answer all the questions I had about it. All in all, a good and stress-free experience, I would very much recommend them!

    Emma Rogers 21.01.2018

  • Super friendly, offered us a great deal, great added extras (M.O.T & Warranty). Even received a follow up call asking how I was getting on with the car. Definitely would go back for future car purchases.

    Megan Davis 17.01.2018

  • Excellent service would definitely recommend to friends n family.

    Tonia Allison 19.10.2017

  • We found this company to be honest great value and non pushy which is a refreshing change from all the other places we had visited ! The car we purchased from Ian Farrell was serviced ,fresh mot and came with a warranty ! A big peace of mind when buying a car . We had confidence and trust to contact Stewart and ask any questions about the car with out feeling awkward .when we picked the car up it had been beautifully valated and they even put petrol in it ! You can honestly see why this company has a 5 star rating and has been going for so long ! Definutly recommend and will go back in the future . A breath of fresh air in the car buying world .a big thank you

    Michaela Pratt 09.05.2017

  • Travelled from North Wales after seeing a car online. Fantastic service. Only had the car 2 weeks but so far no problems!!! Stuart was very helpful, would definitely come back for more cars in the future.

    Lucy Jones 24.05.2017

  • I would recommend Ian Farrell motors to everyone, as the cars are outstanding and the kindnesses of the staff are so trustworthy and loyal, I'm so happy with my new car. I know that they will always be there to look after me and my car. THANK YOU from the bottom of my heart.

    Debbie Bird 06.04.2017

  • Fantastic. I have always used Ian Farrell Motor Company for car purchases and services. Wouldn't go anywhere else. I love my new car and love how quick and easy the staff make each visit. Neil and Stuart from the sales department are always friendly, knowledable and get things sorted with no hassle! Thanks again!

    Hollie Tighe 20.03.2017